Products

General

• How can I stop receiving promotional emails from you?
• FAQ: Promo Codes
• Are your products certified safe and healthy?
• Will your products have that "factory" smell?
• Why am I being charged sales tax?
• Why am I unable to process financing at checkout?

Selecting A Brooklyn Bedding Mattress

• Plank Mattress Comparison
• Can I Try a Mattress in Store?
• How do I select the right firmness for my mattress?

Mattresses

• How strong is the edge support on your mattresses?
• How can I tell which side of my Plank mattress is firm and which side is extra firm?
• Do you have or carry hinged-style mattresses?
• Is there anything I can do to help prolong the life of my mattress?
• Are your mattresses flippable?
• Do I need a box foundation for your mattress?

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Foundations

• Can I use a box spring on top of the high rise platform foundation?
• Does the Bi-Fold foundation come with a frame?
• What colors do you offer for the cover of the Bi-Fold foundation?
• How does the Bi-Fold foundation support the mattress?
• How high are your foundations? How much storage space is under the foundation?

Sleep Accessories

• Is the mattress protector hypoallergenic?
• Will the mattress protector reduce breathability of the mattress?
• Is the mattress protector a full encasement?
• Do your sheets work on a mattress over 11" thick?
• Can I adjust the firmness of the premium shredded foam pillow?
• Are your pillows washable?

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